311 Website

Jan 25, 2021, 10:29 AM by Chad Istre


Jamie Angelle

January 22, 2021

Tool for Citizen Engagement

Lafayette, LA – Lafayette City and Parish residents are encouraged to create an online 311 account that enables them to request services or report issues to Lafayette Consolidated Government (LCG). Creating an online account makes it easier to submit a request or report an issue, for example, a missed garbage collection or a pothole in need of repair. Creating an account allows users to be notified of the status of their request. 

“We want to be proactive in providing services to our citizens. Our goal has always been to make the online 311 website simple and easy to use, and the service request options are based on the most frequent requests citizens have been historically making,” said LCG Chief Information Officer Randy Gray.

Examples of service request options:

  • Drainage
  • Potholes
  • Hazardous Dumping
  • Loitering
  • Panhandling
  • Tall Grass
  • Waste Collection
  • Noise Complaint
  • Stray Animals

For a complete list of options and to create an online account, follow this link: https://www.311lafayette.services/en-US/.