Update: 9-1-1 Phone Lines Restored

UPDATE: 9-1-1 PHONE LINES RESTORED

Lafayette, LA – Lafayette Consolidated Government (LCG) and the Lafayette Parish Office of Homeland Security and Emergency Preparedness (OHSEP) have been notified by the 9-1-1 Communications District that 9-1-1 phone lines have been restored and are fully operational.

Residents may once again call 9-1-1 directly for emergencies.

We thank the public for their patience during the outage and remind everyone to use 9-1-1 responsibly for emergencies only.

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FOR IMMEDIATE RELEASE

September 25, 2025

STATEWIDE 9-1-1 PHONE LINES CURRENTLY DOWN; TEXTS TO 9-1-1 STILL ACTIVE

Lafayette, LA – Lafayette Consolidated Government (LCG) and the Lafayette Parish Office of Homeland Security and Emergency Preparedness (OHSEP) have received a report from the 9-1-1 Communications District indicating that statewide 9-1-1 phone lines are currently down.

Residents can still send texts to 9-1-1, which are being received. For emergency phone calls, please dial 337-232-1400.

We will provide updates as soon as systems are restored and share any critical information as it becomes available.